Dynamics GP 2010 Case Studies/Success Stories

Case studies of how Paragon Software Solutions improved business processes in a variety of industries


Retail – Pharmaceuticals

Paragon Software, 25-year Microsoft Gold Certified Partner, Provides Exemplary Services of Accounting Functions for Eaton Apothecary

Paragon Software Solutions, a Microsoft Gold Certified Partner, has been Eaton Apothecary’s vendor of choice for the last 25 years, a remarkable testament to the exemplary service and value provided by Paragon.

Mark Forbush, president of Paragon Software Solutions, explains their winning formula. “’Where Service Comes First’ is our tagline, but it is much more than that. It is a way of life at Paragon. Our number one goal is to have a happy customer, keep them current with the software, and provide incremental improvements.”

Software – Insurance

Paragon Software Preps, Plans and Deploys New Financial System to Support Enservio’s Growth

Enservio is the market leader in contents inventory creation, valuation and replacement, providing software and services to property insurance carriers and their policy holders nationwide. Founded in 2004, the company is headquartered near Boston, Massachusetts with offices and professional staff across the United States.

When a business or residence experiences a property loss, all of the contents may need to be replaced or restored. An inventory of lost or damaged items must be prepared and an accurate replacement value determined for each item. It’s a daunting task which historically, no one has done well-until Enservio. The company delivers accuracy, efficiency, speed and customer service across the entire contents value chain. In order for that to happen, they must operate with extreme accuracy, efficiency and speed – internally.

High Tech Manufacturing

Paragon Software’s Implementation of ERP System Upgrade Prepares WiTricity Corporation for Product Commercialization

WiTricity knew that as it prepared for the commercialization of its technology, it would need more functionality than QuickBooks could deliver. As it took on inventory, an inventory control process would need to be implemented along with a sales order process. But since the company was just beginning to manufacture and sell product, one of the biggest questions that needed to be answered was what the chart of accounts and general ledger would look like. Would they be selling licensing for medical devices, product for the automotive industry or royalties for another industry?

“Paragon helped us to think about and set up a chart of accounts that would work for us today as well as down the road,” commented Eileen Sickler, controller for WiTricity Corporation. “They have tremendous experience and knowledge in this arena so they know just what questions we needed to consider.”

Medical Hospice

Paragon Software Solutions Delivered a Seamless Microsoft Dynamics GP for Beacon Hospice

Converting from one financial application to another – even if it’s an upgrade from Microsoft Dynamics GP version 9 to Microsoft Dynamics GP 2010 – makes even the most seasoned controllers and accountants take notice.

For one, there’s reporting. And making sure that all your company’s current and historical data is seamlessly transferred into the new system. That’s what Charleston, Massachusetts-based Beacon Hospice faced in November 2010. With 24 locations in Massachusetts, Connecticut, Rhode Island, New Hampshire and Maine, Beacon’s approach to hospice care creates a patient and family environment of hope, comfort and dignity. Founded in 1993 to better serve the needs of terminally ill patients, the company offers a range of pallative care, private duty, end stage dementia and end stage cardiac programs.

Alaska Non-profit

Alaska-Based Kawerak Automates Accounting and HR with Microsoft Dynamics® GP

As a paper-based system organization, Kawerak employees would fill out a piece of paper to request office supplies, get the appropriate approval signatures and walk the paper down to accounting. Time cards were automated but not integrated into the accounting system so the information needed to be re-keyed. Much of the accounting system was paper-based.

Today, Kawerak is a technology-based processes company having implemented Microsoft Dynamics GP for day-today accounting as well as human resources and payroll functions.

Access Certification and Compliance

Paragon Software Delivers Efficient Integration of Multicurrency Financials for Courion Corporation and its Indian Subsidiary

Because of Paragon’s superior customer service, Courion was up and running with its financial staff fully trained on the new system within one month. As well, Paragon’s global service model allows unlimited remote telephone support to clients any time, anywhere in the world. So, once the consolidation takes place, answers to any questions – operational, trouble-shooting, mission-critical, general how-to’s – are only a phone call away.

High Tech Manufacturing

Reveal Imaging Technologies Streamlines Manufacturing Process with Microsoft Dynamics GP (Great Plains)

As Reveal Imaging was preparing for explosive growth, they knew a plan for their ERP solution was critical, and knew they needed a knowledgeable business solutions partner who would lead them from starting the planning process through support of the implemented solutions.

“In preparing for this magnitude of growth, we needed people who were very knowledgeable and experienced in the areas of manufacturing, accounting and business as opposed to knowledgeable in just computer software,” commented Charlie Tillett, chief financial officer at Reveal Imaging. “With Paragon Software, while we got that extensive business experience and knowledge, they were also not afraid to use their various external resources to ensure the best solution was being implemented.”

Medical Instrumentation

Union Biometrica Automates Manufacturing and Accounting with Microsoft Dynamics® GP and Paragon Software Solutions

The accounting and manufacturing solution – Microsoft Dynamics GP – has proved the perfect solution for Union Bio as well. It provides the integrated tools needed to fully understand financial data and processes, taking full advantage of the information available from a financial system. Union Bio also implemented the manufacturing software module to help schedule product deliveries, optimize inventory and enhance manufacturing throughput and business performance. Further system requirements included accurate management of multi-currency transactions, inventory serial and lot number tracking and controls for managing multiple sites and inventory locations.

Paragon specializes in taking the best-of-breed financial application and integrating it with both vertical and horizontal applications. Serving 50 clients nationwide, the company eases system transitions for a wide range of organizations like Union Bio.


Alaska-Based Kawerak Automates Accounting and HR with Microsoft Dynamics® GP

As a paper-based system organization, Kawerak employees would fill out a piece of paper to request office supplies, get the appropriate approval signatures and walk the paper down to accounting. Time cards were automated but not integrated into the accounting system so the information needed to be re-keyed. Much of the accounting system was paper-based.

Paragon Software Solutions delivers the highest level of customer service that Alaskans expect. With more than 25 years of implementation, integration, upgrade and migration experience, Paragon specializes in taking the best-of-breed financial application and integrating it with both vertical and horizontal applications.

Retail and Hospitality

Zone Labs Switches from Linux to Windows Server to Support Growth

Zone Labs was running a mix of unsupported, open source software on Linux, which the company deemed incapable of supporting future growth.

Assisted by Paragon Software Solutions, Zone Labs rebuilt its entire IT environment on Microsoft® software, including use of the Windows Server® 2003 operating system for core networking and directory services, Microsoft Exchange Server 2003 for messaging, and Microsoft SQL Server® 2005 database software as an enterprise data store. On that new foundation, the company replaced QuickBooks with Microsoft Dynamics® business software and implemented a new Web site built on the Microsoft .NET Framework.

Retail – Jewelry

Long’s Jewelers Finds a Gem with Paragon’s Implementation of Microsoft Dynamics GP (Great Plains)

Future merchandising system did not support General Ledger or Accounts Payable. Microsoft® Dynamics GP Standard was selected to fill this void and improve data access and reporting capabilities.

After reviewing three different financial packages, Paragon Software Solutions was selected to implement the Microsoft® Dynamics GP Standard solution. As part of their work, Paragon provided the following services:

  • Comprehensive Needs Analysis
  • SQL Setup
  • Microsoft® Dynamics Installation and Setup
  • Microsoft® Dynamics Customization
  • Implemented a “PLAY” environment for learning and testing
  • Installed Software on End-User Desktops
  • Integrated Third Party Modules
  • Conducted End-User Training
  • Continues to Provide Ongoing Consulting and Support

From a product point of view, Long’s Jewelers selected the Microsoft® Dynamics GP Standard solution that included these integrated software modules:

  • General Ledger with FRX
  • Payables Management
  • Integration Manager – Financials
  • Integration with Microsoft® Office

Internet-based subscription service catering to motor sports enthusiasts

iRacing.com Takes the Lead with Paragon Software Solutions’ Implementation of Microsoft® Dynamics GP

Paragon has provided exceptional service, with timely responses by a knowledgeable staff that understand iRacing’s needs and made their transition easy and efficient.

Software – Healthcare

HealthGate Turns to Paragon and Microsoft Dynamics GP (Great Plains) to Streamline Financial Reporting and Lower Administrative Costs

HealthGate needed a robust financial platform capable of streamlining monthly financial reporting and providing easy-to-use data analysis capabilities.

Paragon Software Solutions (a full service systems integrator) provided training and implementation for the Microsoft® Dynamics GP (Great Plains) financial software package. One of the primary benefits of the Microsoft® Dynamics GP (Great Plains) software is that it is offered as a set of integrated modules. For HealthGate, the integration of the Microsoft® Dynamics GP software with Microsoft® Office applications, including Word and Excel, was an important requirement in the decision to go with the Paragon-offered solution.

Software – Network Security

Q1 Labs Enhances Accounting Practices with Microsoft Dynamics GP (Great Plains)

Moving their headquarters location from Canada to the U.S., Q1 Labs had many multi-currency issues to address. Additionally, preparing for the move as well as for tremendous company growth revealed that accounting practices and procedures could be vastly improved.

After evaluating Q1 Labs’ situation, Paragon determined that Great Plains software would deliver all the requirements of a new accounting system.

“While Paragon knows the features and benefits of Great Plains inside and out, they also understand how to run a business, which is a tremendous asset in helping to solve unexpected problems during a system conversion,” commented Fincke. “They provide a breath of knowledge from both the business and accounting perspectives as well as the software side. With the relocation, we had a considerable amount of employee turnover, but Paragon was the constant on which we could depend upon along the way.”


Paragon Software Solutions Implements Microsoft Dynamics® GP Financial Management System for High Country Investor, Inc. d/b/a Hilltop Steak House & Marketplace

Because of the nature of a perishable food business, many transactions happen quickly. As well, approximately 200-300 vendor checks need to be cut on a regular basis each week. The company now pulls sales transaction data from its point of sales system into its much more efficient Dynamics GP system.

Hydroelectric Power

Essex Power Services, Inc. Relies Confidently on Paragon Software Solutions for New Financial Management System

To Essex Power, the choice was clear. Years prior, they relied on Paragon Software to upgrade them to their current Small Business Manager platform and would turn to them again for help with the issues and challenges this time, and pave the way for a new cost effective, efficient financial management system.

“Paragon addressed each and every issue and concern to ensure we were confident with moving forward.”

“They made a very difficult conversion that could have been a nightmare a wonderful dream. They are a company that has a can-do attitude and are completely professional while still giving you that personal touch.