Kapa BiosystemsParagon Software Solutions, a Microsoft Partner, announced that the company successfully integrated Kapa Biosystems’ Microsoft Dynamics® GP financial management system in its Cape Town, South Africa development facility with its Woburn, Massachusetts office. A next-generation life science reagents supplier, Kapa Biosystems was utilizing Dynamics GP in its South Africa facility to manage its financials, manufacturing and inventory operations. The company needed to expand system functionality to its Woburn office.
“We needed to access and utilize the same data and information from both offices,” commented the systems manager for Kapa Biosystems. “With Paragon’s global support team and 24/7 availability, they were able to move our existing database in South Africa to a new GP installation in Woburn with ease. They made the integration with our locations across the world very smooth while we have greatly increased operations efficiency. “
With clients and resources worldwide, Paragon’s global service provides unlimited remote phone support to clients at anytime, anywhere in the world – all for a fixed fee with no additional charges for “after hours” support. The company has support personnel in 10 U.S states, 10 countries and 11 time zones around the world.